My mom was supposed to go back to the surgeon for an x ray and this sorry place never said anything they just wanted her out and they never even escorted her to the door today she is so afraid of people which she was always the sweetest person you ever wanted to meet and I can give you about 50 people who will tell you the same.
We are suffering today due to the negligence of this facility.
My mom was in Maywood center health and rehab for a knee replacement. I am not sure how other facilities are but here my mom got the worst care. When you take the tour they tell you everything you want to hear. From the very first day, they showed their true colors. The first day, they forgot about her for lunch and dinner which was not a big deal because I realize it was her first day and they had to put her in the system. When I toured the facility, I was told that physical therapy was 6 days and if needed 7 days. My mom arrived on a Friday. We were told that maybe she would be evaluated on Sat. or Sunday and maybe start physical therapy Monday and Tuesday. In the hospital, my mom made great advances and her sitting in a bed for 2-3 days was not going to help her. It was going to set her back to day one. In the hospital, she was already walking with a walker I had to speak to the administrator to have that changed. If not I was taking my mom home. That same day my mom at 730 a.m. told a nurse that her bandage fell off. It was 1130 and still nothing was done. Again, I had to speak to administrator in order for it to be changed. 3 days later my mom had to tell the nurse that no one has cleaned the bathroom, the toilet had a ring around it and no one has changed her sheets DISGUSTING!!!! They never changed the sheets or cleaned the bathroom the rest of the week she was there. The only people that were helpful and kind were Lola, Michelle and Benitka. They were attentive and compassionate. They need to teach some of their employees compassion and if they don’t have it they should change professions. I feel sorry for the people who cannot speak for themselves or do not have family members that are there every day because someone needs to be on top of their care. If not their needs will be ignored. Definitely will never have any of my loved ones go there EVER AGAIN!!!!!!
phone number either get back or we will go to court.
My mom was here for 4 years and the staff was wonderful. Clean and bright. My only complaint is she was on the second floor with rehab patients and loved interacting, but the new director decided to move all permanent residents to the third floor and there is not a separate place for dementia patients. A lot of screaming and carrying on and she eventual became like that herself. Very sad.
YOU NEED TO CALL ME I DON'T NEED TO CALL YOU REALLY!!!!
I'M still waiting for your defense, and I may sue so you have my
Maywood Center for Health and Rehabilitation is a remarkable place filled with a wonderful staff of great people. From the moment you walk in the door, you feel welcomed by the people as well as the beautiful décor of the building. My Mom is well taken care of and enjoys all of the many activities Maywood offers. She is doing things there she hasn't done for many years, or at all...gardening, crafts, games, cooking, exercise, senior clubs, live entertainment, BBQ's, and much more! The medical care and physical therapy are excellent, the building and grounds are impeccable, the food is tasty, and most importantly the people are wonderful. Maywood has the most kind and compassionate staff, and I have seen the same smiling faces over many years. Everyone takes such wonderful care of my Mom and can't do enough to please our family. It is obvious that Maywood attracts people who have a calling in life to help others. My Mom has a special place for Mr. Nash, the assistant director of nursing. Mr. Nash goes above and beyond. He is always on top of my Mom's medical needs, is caring, compassionate and always puts a smile on her face. Thank you to all at Maywood for making it such a special place during a very important time in my Mom's life!
When you released my mom she had pressure sores that you never told us about and when we took her out nobody would give us any information they just wanted her out but with the pressure sores they were obligated to cure her condition but they let her leave with no explanation even leaving no body gave us any information.
But she came home scared!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
My grandmother had originally been in Hackensack Hospital after a fall and after she started showing signs of improvement they recommended we move her to a nursing home for continuous care and 24/7 assistance. Therefore, we had her transported to Maywood. The man who transported her from HUMC to Maywood was very friendly and accommodating (HUMC employee) and even offered to wheel her up to her room at the Maywood location. However, first we needed to check in at the front desk. From that moment, I immediately felt a pit in my stomach. First off, the lack of eye contact, disconcern and lethargy from the lady at the front desk completely turned me off. It was as if were were bothering her or were unimportant or unworthy of her time.
Nobody ever talked to our family about anything, when we asked questions everyone said I DON'T KNOW !!!!!!!!!
Trust me I'm a professional man and have supervised over a thousand people in my working life and I would have fired half of the staff.
They never told me that my 95 year old mom had pressure sores on both of her feet, they called for a meeting and said they are releasing her because she will not cooperate, she is 95 and has dementia she doesn't understand and they didn't feed her they told me on a moments notice that I had to take her out and than the surgeon asked me didn't they tell you that she had to come to my office for an x ray and no body said a word to us they just wanted her out because she was to hard to deal with.
Now as im waiting for the nurses to come back to clarify a few of my questions, an elderly woman was left unattended crying. Another lady was in the hallway moaning and saying the same thing over and over without anyone attending to her needs. I literally was holding back tears at this point trying to be strong for my grandmother which was extremely difficult. Finally after sitting with my grandma in the room trying to get her comfortable and at ease, I realized time had passed and still not one nurse had come back. At this point I go up to the desk to speak to one of the nurses who, just like the lady downstairs, seemed to want nothing to do with me. I asked if anyone was going to go in her room to get her set up or to confer with us so we can go over some questions i have. However, every response was one worded, no eye contact, lack of concern. There was no compassion, comfort or any efforts to even let me know or think my grandmother would be in good hands. I was extremely devastated. The staff is exceptionally rude, uncompassionate, and disrespectful. You can't even introduce yourself or acknowledge someone new is in your facility? I am floured with the treatment we received and after reading other reviews there seems to be similar situations and experiences from others who have had interactions with this place. I would keep your loved ones as far away from here as possible!
Really it's all about $$$$$$$$$$
Please if you love your mom dad or other do not go here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Lisa Suriani (Catherine DeMaio's daughter)
I watched and heard patients beg for help and I personally helped these people because they were being ignored, there was a woman who dropped her tissues and she was begging for someone to help her and two aides or nurses ignored her so I went to her aid.
After that discourtesy, we were instructed to go upstairs to the 2nd floor and luckily the man who transported her from HUMC came along to make sure she was set up properly. No one at the desk on the 2nd floor even acknowledged me nor my grandmother, which made me nervous to even leave her. After approaching nurses standing around gossiping, they finally told us what room my grandmother was in. Upon finding her room, we waited quite a while until a nurse came to transport her out of the wheelchair into her bed. Not one nurse introduced herself nor even made an attempt to introduce themselves to my grandmother. Now my heart was in my throat. As the nurses were walking towards the door to leave, i wanted to inform them that my grandmother was hard of hearing, so if she doesnt answer when they talk to her that she may not be able to make out what they are saying. The one nurse turned around, sighed, and bluntly responded so what are you telling me? That I have to speak louder for her? I was speechless.
Sincerely,
If I can give less than one star I would, stay away!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Then the lady at the front desk looked at the gentleman who wheeled my grandmother in to ask for my grandmother's name. He began to scramble and look for her paperwork, so to be of assistance I simply told the lady her name to be helpful. If looks could kill! She looked at me with a look as to emphasize she wasn't talking to me and immediately looked back at the gentleman for a response.
Please if you love yours stay away................
Maywood Center Health Rehab is a US Doctor based in Maywood, New Jersey. Maywood Center Health Rehab is located at 100 W Magnolia Ave, Maywood, NJ 07607, USA.
Please contact with Maywood Center Health Rehab using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Maywood Center Health Rehab opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.